Serveo centralises operations for all its contracts on a single platform
Services sector · Facility management and industrial maintenance
Serveo, a facility management and industrial maintenance company, uses Origamee, the Evenbytes platform, to coordinate the teams, shifts, incidents and documentation of all its cleaning, maintenance and security contracts.
The challenge
Serveo works for many clients across many locations, and each contract has its own specifications and requirements. It needed an agile, flexible solution to coordinate teams, shifts, incidents and documentation; without one, it faced operational inefficiencies and a lack of control.
The solution
Using Origamee, Evenbytes rapidly deployed a fully customised multi-operation platform that centralises, among other processes:
- Time tracking.
- Shift planning.
- Incident management.
- Inventories.
- Occupational health and safety documentation.
Results
- Automatic daily reports for faster decision-making.
- Management and control of all operations for each contract.
- Full traceability of teams, PPE and incidents.
- Approval workflows, roles and permissions under control.
Do you manage teams across many different sites? See how we approach process automation or talk to an Evenbytes expert.
